By the third week, my class dove into the subject of Root Cause Analysis. At the start of this semester, my teacher has asked us which topic we were most interested in for this semester and this was the subject I've mentioned. I think it is crucial to always get down to the root of the problem and resolve it for good instead of just providing a temporary fix by sticking a band-aid on the surface. For this week, we studied cause and effect, getting to the root of the problem, how to use the fishbone diagram for root cause analysis, the Mind Control Team's Five Whys, and how a U.S. team rescues child slaves. The Ishikawa Diagram or Fishbone Diagram should start out with an agreement on the problem statement. This statement is placed at the mouth of the "fish" and it should be as clear and specific as possible. The problem shouldn't include a solution such as "we need more of something." Next, there should be an agreement on the major categories of the problem. These categories should be written as branches from the main arrow. These categories could be equipment or supply factors, environmental factors, policy factors, and people factors. The next step is to brainstorm all the possible causes of the problem by asking, "why does this happen?" As the ideas come up, they are added to the fishbone as causal factors under the designated branches labeled with the appropriate categories. These causal factors can be placed under multiple categories if necessary. Continue to ask, "Why?" and create sub-causes branching off the cause branches. This will help create deeper levels of causes and help reach the root cause to help prevent future issues. The Mind Control Team's Five Whys is a fairly easy concept and can be used for simple or moderately difficult problems. The way it is done is by assembling a team with a facilitator to help keep people on tract on finding the root of the problem. Next, the team discusses the problem. Then the facilitator asks why. After the first response, the facilitator asks why four more times–all while sequentially working towards the bottom of the main issue at hand with solid facts instead of speculating. A U.S. team rescued child slaves by having Tim Ballard lead a small group of people in Colombia and set up a fake prostitute ring by disguising it as a bachelor's party to extract the children before the criminals could get to them. Tim Ballard has created Operation Underground Railroad and rescues children from slavery on a regular basis.
Below are examples and templates of what I have previously discussed regarding the Fishbone Diagram and the Five Why's so an individual is able to get a better picture of what I have described.
This week I have also learned about the non-profit organization called the Southwest Creations Collaborative–or SCC. I learned about the SCC from an article titled Good Business Creates Good Business: Southwest Creations Collaborative (A) written by Jeanne M. Logsdon, University of New Mexico and Jonathan N. Bundy, University of Georgia. This sparked some interest in me. It was fascinating to see a woman by the name of Susan Matteucci wanted to create a better society by uplifting women in poverty so they can become productive members of the community. She helped the woman utilize the skills they already had to earn some money. The particular skills she focused on was sewing because most women in poverty already knew how to sew their own clothes. If a woman did not know how to sew, it was simple enough for a woman to learn quickly.
Week three was the week I had to come up with a social issue to stick with for the rest of the semester. The social issue I have chosen to work on was children getting an early childhood education in Orange County, California. The thing I'm looking forward to the most will be to learn how much the established organizations have already done for the children so far. I want to research and see how the funds are acquired, which policies have been created to ensure children can obtain an early childhood education, and how they reach out to the parents and guardians so children have a better chance at succeeding in the early childhood education program.
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